Charles Martin Review

"Hire a local insurance agent. They will have valuable community experience that agents in online-based cubicles can’t begin to match."

- Charles

Charles Martin of State Farm Insurance standing with his assistants

Insurance Agent Finds the Best Match for Clients

By Daniel Weizmann

NAMECharles Martin
PHONE NUMBER(626) 606-3600
ADDRESS38 E Montecito Ave Ste 3, Sierra Madre, CA 91024
SERVICES PROVIDEDInsurance, Finance, Insurance Agent, Auto Insurance, Home Insurance, Business Insurance, Property Insurance, Life Insurance, Health Insurance
Atwater Village • Baldwin Hills • Bel Air • Beverly Grove • Beverly Hills • Boyle Heights • Century City • Cheviot Hills • Chinatown • Commerce • Culver City • Dockweiler • Dodgertown • Downtown • East Hollywood • East Los Angeles • Echo Park • Edendale • Fairfax • Firestone Park • Gramercy Park • Griffith Park • Hancock Park • Hollywood • Hollywood Hills • Hyde Park • Inglewood • Jefferson Park • Koreatown • Ladera Heights • Larchmont Village • Leimert Park • Los Angeles • Los Feliz • Macarthur Park • Mid-Wilshire • Miracle Mile • Mount Olympus • Oakwood • Outpost Estates • Palms • Park Mesa Heights • Pico Heights • Pico-Robertson • Pico-Union • Rancho Park • Rimpau • Silver Lake • University Park • Vermont • Vermont Square • Vernon • View Park • Watts • West Adams • West Hollywood • Westlake • Westwood • Whitley Heights • Windsor Hills

Conejo Valley
Agoura Hills • Casa Conejo • Conejo Valley • Hidden Valley • Lake Sherwood • Newbury Park • Oak Park • Thousand Oaks • Westlake Village

San Fernando Valley
Arleta • Bell Canyon • Burbank • Calabasas • Canoga Park • Chatsworth • Encino • Granada Hills • Granada Hills North • Hewitt • Hidden Hills • Lake Balboa • Lakeside Park • Mission Hills • North Hills • North Hollywood • Northridge • Pacoima • Panorama City • Porter Ranch • Reseda • San Fernando • San Fernando Valley • Shadow Hills • Sherman Oaks • Sherman Village • Studio City • Sun Valley • Sunland • Sylmar • Tarzana • Toluca Lake • Toluca Terrace • Tujunga • Universal City • Valley Glen • Valley Village • Van Nuys • West Hills • Winnetka • Woodland Hills

San Gabriel Valley
Alhambra • Altadena • Arcadia • City of Industry • College Hills • Crescenta Highlands • Cypress Park • Duarte • Eagle Rock • East Pasadena • East San Gabriel • El Monte • Flintridge • Glassell Park • Glendale • Happy Valley • Hastings Ranch • Highland Park • La Canada • La Crescenta • Lincoln Heights • Monrovia • Monterey Hills • Monterey Park • Montrose • Mount Washington • Pasadena • Rosemead • Rossmoyne • San Gabriel • San Gabriel Valley • San Marino • San Rafael Hills • Sierra Madre • South Pasadena • Temple City • Verdugo Viejo • Woodbury

South Bay
Alondra Park • Carson • Del Aire • Gardena • Harbor City • Harbor Gateway • Hawthorne • Hermosa Beach • Lawndale • Le Fresa • Lomita • Manhattan Beach • Palos Verdes Estates • Rancho Palos Verdes • Redondo Beach • Rolling Hills • Rolling Hills Estates • San Pedro • Seaside • South Bay • Terminal Island • Torrance • Watts • Willowbrook • Wilmington

Brentwood • El Segundo • Fox Hills • Lennox • Malibu • Mar Vista • Marina del Rey • Montana • Ocean Park • Pacific Palisades • Playa del Rey • Playa Vista • Santa Monica • Sawtelle • Topanga • Venice • West Los Angeles • Westchester • Westside

6 User Reviews
  • Overall Satisfaction
  • Quality of Work
  • Customer Service
  • Value for Price

S Kelley

Sierra Madre - December 17, 2019

I couldn't be happier with Charles Martin Insurance. I initially went to them for insurance on a rental property, for our personal home and car insurance as well as life insurance. I was considering a whole life policy and Charles was great at offering many options with pros and cons. We flip homes and require different kinds of insurance products. Charles and his team are super conscientious and tracked down all kinds of information for me. We went on vacation in the middle of this process and his whole team was so helpful with keeping in touch. They have excellent customer service and their pricing is fair. They’re totally friendly and put no pressure on you. I was entirely comfortable with everything. They have an outstanding quality of work.

S Kelley

Pasadena - October 17, 2019

I went in for homeowners insurance for rental home and personal home and car insurance and information regarding life insurance. How did you find out about them? Small town. Outstanding quality of work. Charles and his team are super conscientious and tracked down all kinds of information for me. Couldn't be happier. Super conscientious. We went on vacation in the middle of this process and his whole team was super helpful with keeping in touch. We flip homes for a living and require different kinds of insurance products and definitely using Charles for all of that. Excellent customer service. Pricing is fair. I was considering a whole life policy. Charles was great at offering all options with pros and cons. Totally friendly with no pressure. Constructive criticism? Not at all, entirely comfortable with everything.

Lana Meier

West Hollywood - October 11, 2019

Charles Martin manages my homeowner’s auto, life and earthquake insurance policies. My previous State Farm agent retired which led to a decline in service quality. This sent me on the search for a new agent at a different office. A family member suggested Charles and I couldn’t be happier. Charles and his team are responsive and available. I know when I call someone will answer the phone. I’ve never had to wait for a response and they always follow through. I own dogs that are often breed-banned by other homeowner’s insurance companies, and State Farm is one of the few that will cover us. Prices are comparable to what I’ve paid before. Charles is honest and tells me where I can safely slim down coverage to save money when needed. All experiences with this State Farm office have been amazing. I have and will continue to refer people to him.

William Lemon

Glassell Park - October 2, 2019

We first started working with Charles in 2016 when we bought our first home. Our realtor had recommended him for home owner's insurance. We liked him so much that we ended up using him for our auto insurance and life insurance, as well. Charles came to our house and explained all the different policy options. With my previous auto insurance, I never really understood what my coverages were, but Charles is really good at pointing things out and helping you decide what you need and what you don’t. He also came after hours to meet me after work. It felt above and beyond. Charles made everything so easy. Anytime we've ever needed anything, Charles and his group have been very responsive. They call right back and give you what you need. Dealing with a personal insurance company who is accountable is so rare. His pricing seems similar to other companies I had used in the past, but the personal touch more than makes up for it. One time, he even brought my daughter books to read for her birthday. I recommend him highly.

Daniel Y.

Glendale - September 27, 2019

We've been working with Charles over the past year after hearing a strong endorsement from a friend of mine. He handles all of our insurance needs from life, home and autos to our business. Charles ended up saving us thousands of dollars for the same coverage that we had previously, if not better. He is a straight-forward guy who does all he can to help out. I can ask him anything and appreciate that he'll offer advice about matters not related to insurance where he has the knowledge. Their office is nice and clean and everyone is friendly. Once, I needed a settlement check and they were willing to drive to me so I didn't have to come in. I've never had an insurance company do that before. They can meet you anywhere! They even send me birthday cards. Everyone on staff is really solid, and Katherine especially is awesome. We've been so pleased.

Arik Texon

Granada Hills - September 26, 2019

Charles has gone above and beyond for me as long as I've worked with him. He does all that he can to help and makes it a pleasant interaction every time we talk. He is such a likeable person who never puts any pressure on and is never watching the clock. Charles and his team are honest, good people that have taken the time to get to know me. When I call, I know I'll speak with one of three people who care enough to check in with me and see how I am. I appreciate that personal element. They are also super accessible, and answer phone calls, text messages and e-mail. Charles has become my one-stop shop. He takes care of my whole family and saves everyone money. As a small business owner, I get solicited a lot. I don't bother listening anymore because I know that no one is going to beat Charles' pricing. And even so, I would pay a bit more to stay with him. I don't know what more I could ask for. I feel really blessed to have found him.

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