Certainly! Please note that Handpicked services appear at the top of the search results, with Neighbor Recommended services listed underneath. If you still can't find what you're looking for, feel free to e-mail or give us a call. We may have additional referrals not yet listed. We can also check in with our Handpicked services to see if someone might have a recommendation for you.

Always get at least three bids for a larger project, and speak with at least three references from any company. Trust your instinct: make sure you have a comfortable rapport and clear communication with those people whom you'll work with directly. For home improvement projects, don't forget to check the Contractors State License Board for proper licensing if your project is over $500 and requires a license. For each company listed in our directory, you'll find links to their licensing page listed under their "Company Info" tab.

Handpicked services have passed our screening process, while Neighbor Recommended services have not yet been screened. Neighbor Recommended services have been referred by at least one customer, with preliminary research completed by the N2N team (checking for proper licensing, community reputation, etc). If you end up using a Neighbor Recommended service, we'd love to hear what you think.

We cover four different areas within Los Angeles County: Westside (West of the 405, from Mailbu to El Segundo), Central (East of the 405 and to Downtown), the San Fernando Valley and the San Gabriel Valley. We plan to launch future editions in the South Bay and Conejo Valley.

We appreciate being in the loop in these cases. Drop us a line and we will reach out to the service provider to make sure you get prompt assistance. There are lots of reasons why someone might not be in touch right away, but even if the business owner suddenly left town to care for their sick aunt, they should have an outgoing message to let people know. Many of our businesses are individuals without an office staff, and your feedback helps them refine their customer service.

• You can give us a call, send an e-mail, or submit feedback via our website to let us know about your situation. First, we'll contact you to verify what happened. With your permission, we'll get in touch with the business owner to relay the complaint and see if there is a way they can make it right for you. Most of the time, it's an honest mistake: a call was missed by an answering service, or some paperwork slipped through the cracks. The business owner will follow up with you to resolve the issue. We will also check in to make sure you are satisfied with the results. Remember: good business owners want and need to hear honest feedback so they can improve their company's service.

• If a business does not make it right with the customer and the complaint is legitimate, that business is removed from our online directory, as well as from subsequent editions of the handbook. It is rare that this happens, but we've learned over time that even topnotch businesses can lose their way. Your feedback helps us maintain the integrity of the N2N community for the benefit of all involved. That said, if you'd rather we didn't speak with the business owner, we will honor your wishes. We value your feedback and will keep your notes on file.

Certainly! We will only publish your review with your permission. Simply select your publishing preference as part of the Review A Service form and we will oblige. With your permission, we are also happy to reach out to the business owner to learn more about what might be going on and to see if there is a way they might make the issue right for you.

Yes. Submit your review without clicking the button that gives us permission to contact the company's owner. Or if you speak with us on the phone, let us know your preference.

Yes. You may submit anonymous feedback to us that we will add to the company's file for our internal use. That said, we never publish anonymous user reviews. We take feedback seriously and it is important for us to be able to verify that it comes from legitimate sources. This is to avoid, for example, publishing a glowing review left by a business owner's mother, or a complaint filed by a company's competitor.

Yes. You may submit anonymous feedback to us that we will add to the company's file for our internal use. That said, we never publish anonymous user reviews. We take feedback seriously and it is important for us to be able to verify that it comes from legitimate sources. This is to avoid, for example, publishing a glowing review left by a business owner's mother, or a complaint filed by a company's competitor.

The company you reviewed should show up as a Recommended Business in the section labeled, "Still Looking?" underneath the Handpicked Services on the search landing page. (In order for a recommended company to become one of our handpicked services, they must first pass our screening process.) If they are not yet showing up as a Recommended Business, you may still need to verify your referral by replying to the e-mail from an N2N team member. Also, we will do preliminary background research on a company (i.e. check for proper licensing, community reputation, etc.) before publishing them on our website. If you have additional questions regarding your recommendation, call (310) 857-7768 or write us at info@n2n.la.

For the integrity of all that use our reference network, you should only recommend companies to us that you have worked with directly as a customer. To learn more about joining our directory, visit our Become A Handpicked Service page.

We cover four different areas within Los Angeles County: Westside (West of the 405, from Mailbu to El Segundo), Central (East of the 405 and to Downtown), the San Fernando Valley and the San Gabriel Valley. We plan to launch future editions in the South Bay and Conejo Valley.

Yes! Contact us for a free subscription. You will receive one printed handbook per year around the end of January. We do not share or sell our subscriber list with anyone.

To subscribe, scroll to the bottom of this page and fill out our subscription form, either for the printed handbook or e-newsletter. You can also email us or give us a call at (310) 857-7768.

We publish our print directory every January and mail it throughout the year. Our online directory is updated every week.

Certainly! If you would like to receive different editions, just let us know and we'll send the extra handbooks your way. Alternately, you can download PDF versions of all the editions of the current handbooks on our website. Just scroll to the bottom of any page on this site and click the download button underneath the image of the edition that you wish to download.

Yes. Just let us know your preferred addresses. We can also send books to your friends and family members.

In addition to our subscribers, we purchase our mailing lists from our list provider, who gets their information from public records that are cross-referenced with the United States Postal Service.

E-mail us if you would like to unsubscribe from our handbook or e-newsletters. Please include the full name and address on the back of the handbook and we'll remove you from our annual mailing. To unsubscribe from our e-newsletters, click the unsubscribe link at the bottom of any N2N e-newsletter.

If you are interested in reducing the amount of direct mail you receive more broadly, visit www.DMAchoice.org. For a two dollar charge, you can greatly reduce the mail you receive over a ten-year period.

Every time you recommend one of your favorite local services through our Nonprofit Benefits Program, we will donate $10 to the Handpicked nonprofit of your choice. Make sure to select the desired nonprofit from the list. The Nonprofit Benefits Program is also accessible via any Handpicked nonprofit review page on our site.

Since our first edition in 2005 we’ve donated free pages of advertising in our handbooks to locally-based nonprofit organizations. The idea is to offer them a platform to educate our readers about ways to make Los Angeles an even better place to live—both environmentally and socially. Additionally, several of our Handpicked services have donated or deeply discounted their services for Handpicked nonprofits. We hope to find new ways that local nonprofit and for-profit business communities can support one another.

Have ideas? Let us know!

Just get in touch to let us know! We love learning about different local initiatives and would be happy to chat with you. All featured nonprofits must have 501c3 status, and we research fiscal responsibility as a first step. New organizations are accepted on a case-by-case basis.